Shipping policy
Shipping Policy
Order Processing
All orders are processed within 3–5 business days. Orders placed on weekends or UK public holidays will be processed on the next working day. You will receive a confirmation email once your order has been dispatched.
UK Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard (Minimum( | £4.99 | 3–5 business days |
EU Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International | £14.99 | 5–10 business days |
International Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International | £23.99 | 7–14 business days |
We currently ship to the EU and select international destinations including the USA, Canada, Australia, UAE, Japan, and more.
Customs & Duties
For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at [your email address] and we'll investigate with the carrier.